About Us
Managed IT Services Provider and Cybersecurity Consultancy
Why Choose US IT Services
When you partner with US IT, we provide a full team of experts and comprehensive support, so you can be confident you’ve chosen the best IT services provider for your company and compliance needs.
The US IT team has high standards; only the most knowledgeable and dedicated IT experts are considered. We only interview about 1 out of 200 applicants, and then hire 1 out of 40–50 interviewees. We take support and service seriously, ensuring your business gets the help you need from highly trained and certified professionals.
We use a “non-tiered” support desk, so you never deal with an inexperienced technician. No matter the reason you’re calling in for support that day, the best person will help you solve the problem quickly and efficiently. No more waiting on hold when you could be back at work.
We value being vendor and technology neutral to ensure you’re getting the best product for your company. We won’t force you to sign on to a product. Based on our research and expertise, you’ll be guided toward the best tool for the job that fits your requirements.
Our Values
– What Drives Us
We implement best-in-class security monitoring and prevention services so your business does not become another statistic. We stand by the old adage “an ounce of prevention is worth a pound of cure.”
We service all of our customers with the same high level of reliability, consistency, and integrity. We treat each of our clients like they are family, because their success is our success.
When an IT problem occurs, we act quickly to get it fixed. We follow best practices to remediate the problem and provide a root cause analysis along with recommendations to prevent the same issue from occurring again.
Customers are the lifeblood of any business; without satisfied clients, we are nothing. We collectively put all of our customers first, not just a select handful.
Remaining humble in our service will always keep us on our toes, and ensure we never underestimate new cyberthreats.
We are always learning new techniques, technologies, and solutions to keep our clients’ businesses safe and secure. Multiple layers of security are vital for preventing the damage caused by cyberattacks, so we never stop adding new ones.
Transparency is key to developing trust and a solid working relationship. US IT was built on doing what we say and saying what we do. We will never recommend a product or service that you do not need. Honesty and trust are the cornerstone of our core beliefs and values.
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Mike Cardella is CEO and Co-Founder of US IT Services and a Microsoft Certified Professional. He started his IT career in 2000, and after demonstrating his ability to develop and manage small-business networks, founded ICS, a business specializing in IT consulting and network support. Since then, ICS has grown into a globally recognized Cloud Computing and Managed IT Services Provider currently supporting over 4,500 end users.
Today, Mike leads a strong team of skilled IT professionals in providing enterprise-grade solutions and services to small and medium businesses. He has also partnered with Brian Walk to combine their knowledge of IT best practices to help businesses optimize their technology and protect themselves against cyberattacks.
Brian Walk is COO and Co-Founder of US IT Services. His background is in business strategy, visual design, and account management, and he has experience managing teams as well as multimillion-dollar accounts.
Brian started his career as a pilot and moved onto managing an aviation flight department before venturing into IT services. Brian’s work at US IT focuses on developing our IT team into the best in the business so that they can equip businesses with everything they need to stay protected and profitable.
